How does abuse reporting work?

At RentAFriend.com, the safety and well-being of our community is a top priority. We offer a "Report Abuse" feature to help maintain the integrity of our platform and protect our users from harmful or inappropriate behavior. This feature allows you to report any incidents that violate our terms of service or code of conduct, so we can take appropriate action.

How to Report Abuse:

From the Profile Page: If you come across a profile that you believe is acting inappropriately or is fake, you will usually find a "Report Abuse" button on that profile page. Clicking this button will allow you to send a report directly to our moderation team.
From the Messaging Console: If you receive inappropriate messages within the RentAFriend platform, there is often a "Report Abuse" option within the messaging console, allowing you to flag the conversation for review.
Direct Contact: If for any reason you can't find the "Report Abuse" button, you can also report incidents by contacting us directly via email or through the Contact Us form. Please provide as much detail as possible, including the username of the individual you're reporting and the nature of the abuse.

What Happens Next:

Investigation: Once a report is submitted, our team will review the information provided and investigate the issue.
Action: Depending on the outcome of the investigation, we may issue warnings, suspend accounts, or take other appropriate action.
Confidentiality: The reporting process is confidential, and the reported user will not be informed of the identity of the person who filed the report.

Important Note:

Platform-Based Evidence: It is essential to note that we can only take action on interactions that occur within the RentAFriend platform. If the engagement happened outside of our system, our ability to intervene may be limited.

By utilizing the "Report Abuse" feature, you are helping us create a safer, more enjoyable community. We appreciate your cooperation and encourage you to report any incidents that make you feel uncomfortable or unsafe. If you have any questions about this process, wish to report abuse, or need further assistance, please contact us by emailing support@rentafriend.com